Last week a colleague shared five simple steps to great customer service. This was just too good not to share
1. Say hello — great them graciously and mean it!
3 Really listen to the client!
4 Go the extra mile!
5 Say thank you!
If you are lucky your parents probably told you this a hundred times but we all still need practice! Some do it naturally and some do not. As a pre employment testing expert this can be measured and if it is there in a candidate or employee it can be honed. If it is not why not avoid that candidate? Learn more at http://www.assessmentspecialists.com/custsvc.html